Privacy Policy

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Frontier Marketing Group we are committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy outlines how we collect, use, disclose, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We may collect personal information that is reasonably necessary for our business operations, including but not limited to:

- Full name

- Email address

- Phone number

- Business name

- Website or social media links

- Marketing or enquiry details submitted via forms

- IP address, browser type, and device information

- Website usage and interaction data

- We only collect personal information by lawful and fair means.

2. How We Collect Personal Information

Personal information may be collected through:

- Website enquiry or contact forms

- Lead capture forms and landing pages

- Newsletter or content subscriptions

- Direct communications (email, phone, or social media)

- Cookies, analytics tools, and tracking technologies

3. Purpose of Collection and Use

- We collect and use personal information for purposes including:

- Responding to enquiries and providing services

- Delivering marketing, branding, and content solutions

- Improving our website, services, and user experience

- Marketing communications (where consent has been provided)

- Analytics, reporting, and internal business operations

- Legal, regulatory, and compliance obligations

- We do not use personal information for purposes unrelated to our business activities without consent.

4. Disclosure of Personal Information

We may disclose personal information to:

- Employees, contractors, and service providers assisting in service delivery

- Technology providers (e.g. hosting, CRM, analytics, advertising platforms)

- Professional advisers (legal, accounting, or compliance)

- Regulatory authorities where required by law

- Where third parties are engaged, we take reasonable steps to ensure they comply with privacy and confidentiality obligations.

5. Overseas Disclosure

Some service providers may store or process data outside Australia (e.g. cloud hosting, analytics platforms). Where overseas disclosure occurs, we take reasonable steps to ensure appropriate data protection safeguards are in place.

6. Cookies and Tracking Technologies

- Our website may use cookies and similar technologies to:

- Analyse website traffic and performance

- Improve functionality and user experience

- Deliver targeted marketing and advertising

- You may disable cookies through your browser settings; however, this may affect website functionality.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures include:

Secure servers and encryption where appropriate

Restricted access to personal information

Ongoing review of data handling practices

Despite our efforts, no data transmission over the internet can be guaranteed as completely secure.

8. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond within a reasonable timeframe and in accordance with applicable law.

9. Marketing Communications

You may receive marketing communications from us where you have consented or where permitted by law. You may opt out at any time by using the unsubscribe link or contacting us directly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites and encourage users to review their privacy policies independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on our website and will take effect immediately upon posting.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of personal information, please contact: